Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
1. Amazon & Orders
No. Organyc is sold in over 50 countries worldwide. If you are located outside of the US or Canada, please visit www.organyc-online.com and locate your specific country.
Organyc feminine care products are available in leading stores, while the entire line of products (including beauty & baby) can be found online. Check the online stores and call your local stores to see if they carry Organyc products (locations may vary). See a list of the stores you can purchase at here.
Now you can buy on organyc.net with "Buy with Prime".
No.
Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!
Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders.
When you shop on Organyc.net, you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your Amazon account, which prepopulates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.
When you decide to purchase a product using Buy with Prime on Organyc.net, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.
Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.
You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on Organyc.net. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.
Some Buy with Prime orders are eligible for return. To start a return, view your order status from the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label. If you have questions about return eligibility or the return process, contact us at info@organyc.net Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.
Link to the Buy with Prime customer service page here. If you have further questions, contact us at info@organyc.net.
Yes, you must be a Prime member to purchase products using Buy with Prime on Organyc.net. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.
To initiate a return for an eligible product purchased using Buy with Prime, click on the link in the order confirmation email to go to your order details page. From there you will be able to select the item(s) that you want to return and print a return shipping label. Then drop off your package at your local UPS location. Note that Buy with Prime purchases cannot be returned using other carriers besides UPS and may not be dropped off at Amazon locations such as Amazon Lockers, Whole Foods, or Amazon Go. You can verify the return eligibility of your purchase by visiting Shipping & Return.
For eligible orders, you’ll receive a refund once the item is dropped off and scanned at a UPS location. Otherwise, the refund will be processed once the item is received and reviewed at our fulfillment center. It could take up to seven business days for the refund to show up in your account.
Amazon.com gift cards, promotional discounts, or points can’t be used as a payment method to place an order using Buy with Prime.
Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as detailed in the Amazon.com Gift Card Terms and Conditions.
Buy with Prime orders can only be placed and shipped within the US.
Buy with Prime does not support subscriptions.
Most packages arrive on time, but orders sometimes show up after the estimated delivery date. Possible reasons for late delivery include:
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- Other carrier-related delays
If you do not receive your order in the anticipated time frame, we recommended that you do the following:
From your order confirmation email, click through to the order details page to check the status of your order. Your shipment confirmation email will also include a link to track your package.
On the order details page, you can confirm your shipping address.
Wait 48 hours to allow for unexpected delays.
Amazon Pay accepts credit and debit cards. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. Learn more about Amazon Pay payment methods.
The amount of sales tax charged on your orders depends on multiple factors, including the type of item purchased and your delivery address. The tax rate is the combined state and local rates associated with your address. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if it is delivered to another state. Sales tax is calculated and charged at the time you place the order.
2. Manufacturing & Sourcing
Pads and pantyliners are manufactured near Milan, Italy, at Corman S.p.A.’s sustainable facilities. Tampons are made in Slovenia and Germany. All sites follow high-quality and sustainability standards.
Organic cotton comes from farms in Turkey and the U.S. (North & South Carolina, Texas). It is processed to ensure rapid absorption and comfort. All products carry the Cotton Incorporated seal, symbolizing premium quality.
3. Materials & Safety
Organyc® products use 100% certified organic cotton throughout – both the surface in contact with skin and the absorbent core. They contain no synthetic materials, SAP, fragrances, dyes, or harsh bleaching agents.
Yes. Free from perfumes, dyes, SAP, and synthetic irritants, they are ideal for sensitive skin.
No. Any natural scent comes from the organic cotton itself or other natural ingredients.
No. Organyc® does not test on animals.
No. They are purified with hydrogen peroxide, a safe, naturally occurring disinfectant.
When you shop on Organyc.net, you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your Amazon account, which prepopulates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.
pH 5–5.5, designed to maintain the natural balance of vaginal flora.
Organyc® partners with Cotton Incorporated, a global authority on cotton quality, to ensure our organic cotton meets the highest standards. Cotton Incorporated provides testing, research, and certification guidance, guaranteeing premium absorbency, softness, and performance. All Organyc® products carry the Cotton Incorporated seal, a symbol of excellence in cotton products worldwide.
4. Clinically-Proven & Sensitive Skin
The claim “clinically-proven” reflects that Organyc® products have undergone large-scale, peer-reviewed clinical studies with rigorous methodology, conducted by leading gynecologists in multiple countries. These studies provide robust evidence that Organyc® products reduce skin irritation and are safe for sensitive skin.
In contrast, “clinically-tested” is a more generic claim sometimes used by other brands, which may indicate only a small-scale or preliminary test without the same level of statistical rigor or peer-reviewed validation. Clinically-proven demonstrates measurable, repeatable benefits for users, giving Organyc® a scientifically validated positioning as a trusted solution for intimate skin care.
Yes. Large-scale clinical studies in Italy and other countries have shown that Organyc® period care products (pads and pantyliners) significantly reduce skin irritation in women with sensitive skin. Importantly, Organyc® light incontinence products underwent the same clinical testing and demonstrated equivalent gentle performance, providing absorbency and protection without causing irritation.
Sensitive intimate skin is skin that reacts easily to external stimuli such as fabrics, hygiene products, detergents, or hormonal changes. Signs of sensitive skin may include redness, itching, burning, or irritation during or after using certain products. If you experience these reactions frequently or notice discomfort with standard products, your skin may be considered sensitive. Organyc® products are specifically designed to minimize irritation for sensitive users.
5. Biodegradability & Sustainability
Yes. The cotton materials and biodegradable packaging decompose faster than conventional products. Recycled plastic in some wrappers is part of our sustainability commitment.
The tampon core and string are 100% biodegradable organic cotton. The applicator is over 90% bio-based plastic derived from sugarcane. Work is ongoing to develop fully organic applicators.
Now you can buy on organyc.net with "Buy with Prime".
Cartons are recyclable. Some individual and outer bags are made from Mater-Bi® (cornstarch, biodegradable). Newer products may use recycled plastic, which is not biodegradable.
6. Corporate Social Responsibility
Yes. Organyc® is committed to social and environmental responsibility through multiple initiatives, including partnerships with organizations such as Plastics for Change.
Plastics for Change is a social enterprise that improves the lives of waste pickers in India while promoting circular economy solutions. Organyc® collaborates with them to support fair wages, safe working conditions, and environmentally responsible collection and recycling of plastics.
By sourcing recycled plastics through Plastics for Change, Organyc® reduces plastic waste, supports social equity, and fosters a circular economy, aligning with our broader mission of sustainable, ethical product development.
7. Corporate Social Responsibility
They are intended for single use only and should be disposed of in regular waste. They are not flushable.
Yes. Some pantyliners are suitable for light incontinence. Organyc® Bladder Leakage products are specifically designed for absorption, protection, and odor control.
Yes. They are safe for use during pregnancy and postpartum, including for postpartum spotting.
Yes, especially for sensitive skin. Internal products should follow age guidelines and medical advice if needed.
Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders.
When you shop on Organyc.net, you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your Amazon account, which prepopulates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.
8. Product Dimensions & Specifications
- Folded Panty Liners (Light) – 165 mm
- Flat Panty Liners (Light+) – 165 mm
- Flat Maxi Panty Liners – 191 mm
- Moderate Pads – 236 mm
- Heavy Pads – 259 mm
- Overnight Pads – 300 mm
- Cotton Squares – 4.25” x 3.5”
- Length: 315–325 mm | Width: 125 mm | Thickness: 4–7 mm
- Absorbency: up to 250 g fluid
- Changing frequency: every 1–3 hours depending on flow
- Length: 295–305 mm | Width: 155 mm | Thickness: 1–3 mm
- Absorbency: up to 100 g fluid
- Changing frequency: every 3–4 hours, depending on flow
Switch when postpartum flow decreases and intensity is lighter.
Organyc® is designed to provide a lifetime of protection for sensitive skin. From the first menstruation with gentle pads and pantyliners, through heavy flow days and postpartum recovery, to light bladder leakage, every product is formulated to deliver optimal absorbency, comfort, and skin protection. Our range ensures that sensitive skin is cared for at every stage, offering reliable protection and peace of mind throughout your life.
When you decide to purchase a product using Buy with Prime on Organyc.net, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.
9. Packaging & Branding Update
Yes. Organyc® is updating its logo and packaging to better reflect the brand’s identity and positioning.
The update aims to:
- Communicate the brand’s positioning more clearly and impactfully
- Give the packaging a modern and refreshed look while maintaining Organyc®’s strong brand identity and ethical values
- Simplify the logo for cleaner visibility while making it bolder and more authoritative
No. The product formulations remain the same. Only the design, logo, and packaging layout are being updated.
No. Pricing will remain consistent. The update is purely a design and branding refresh.
10. Buying Organyc® Products
Available in over 50 countries, both in stores and online. Check local stores or regional official websites and on Amazon.
11. Consumer Feedback & Product Issues
Based on consumer feedback, the most frequently reported issues fall into the following categories:
- Adhesive issues: topsheets sticking together, backsheet detachment, or poor adhesive performance.
- Manufacturing defects: missing or misaligned absorbent cores, incorrect folding of wings, or defective applicators.
- Packaging problems: unsealed pouches, damaged or missing pieces in the pack.
- Surface or appearance defects: discoloration, spots on topsheets, glue residues on topsheets or backsheets.
- Foreign materials or contamination: small particles or unusual objects found in the product.
- Other sensory complaints: unusual odor or taste reported on some products.
Organyc® investigates every report, coordinates with production sites, and implements corrective actions when needed. Feedback is used to improve quality control, reduce recurrence, and ensure that sensitive skin is protected.
Most reported issues are related to cosmetic or manufacturing defects, not the safety or absorbency of the products. Organyc® products remain safe and clinically-proven for sensitive skin.
Consumers can contact Organyc® via the customer service channels listed on the packaging or the official regional website. All reports are tracked and addressed promptly.